At https://www.symmetrixsystems.com, we respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, consultation requests, project enquiries, and other communication channels.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.symmetrixsystems.com or interact with our services.
Symmetrix Systems Pvt Ltd is an IT consultancy and digital services company based in Kolkata, India. We provide services including website development, ecommerce development, custom software, mobile app development, AI automation, CRM solutions, ERP applications, UI/UX design, cloud and DevOps support, digital marketing, and dedicated developer hiring.
Our website address is:
Symmetrix Systems Pvt Ltd
Business address:
The Habitat, 1D, 19B, Biswaspara Lane, Kolkata, West Bengal 700033, India
Contact:
Email: vidul@symmetrixsystems.com
Phone: +91-9830278291
We may collect personal and business information when you interact with our website or contact us for our services.
This may include:
We may also collect technical information automatically, such as:
We collect information through:
We only collect information that is relevant to responding to enquiries, improving our services, communicating with clients, and maintaining website performance and security.
We may use your information for the following purposes:
As an IT services company, we may receive business information, project documents, technical requirements, login credentials, hosting details, API keys, website access, CRM data, analytics access, or other project-related information from clients.
Such information is used only for the purpose of delivering the agreed service.
We treat client project information as confidential and do not sell, rent, or publicly disclose such information unless required for project execution, legal compliance, or with the client’s permission.
Our website may use cookies and similar technologies to improve performance, understand visitor behaviour, improve content, measure marketing effectiveness, and enhance user experience.
Cookies may help us understand which pages are visited, how users interact with the website, and how our marketing campaigns perform.
We may use tools such as:
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features or tracking functionality.
We may use trusted third-party services for website hosting, analytics, contact form processing, email communication, CRM management, advertising, payment gateway integration, cloud services, security tools, and project management.
These third-party providers may process limited information only as necessary to provide their services.
We are not responsible for the privacy practices of third-party websites or platforms linked from our website. We recommend reviewing their privacy policies separately.
We do not sell, trade, or rent your personal information.
We may share your information only in the following cases:
We take reasonable technical, administrative, and organisational measures to protect your information from unauthorised access, misuse, loss, alteration, or disclosure.
These measures may include:
However, no internet-based system can be guaranteed to be completely secure. By using our website, you understand that information shared online carries inherent security risks.
We retain personal and business information only for as long as necessary to fulfil the purpose for which it was collected.
This may include responding to enquiries, managing client relationships, delivering services, maintaining business records, complying with legal obligations, resolving disputes, or enforcing agreements.
When information is no longer required, we may delete, anonymise, or securely archive it.
Depending on applicable law, you may have the right to:
To exercise these rights, you may contact us at:
vidul@symmetrixsystems.com
If you contact us or submit an enquiry, we may follow up with relevant information about our services.
We may also send occasional updates, service information, or business communication where appropriate.
You may opt out of marketing communication at any time by contacting us or using the unsubscribe option, where available.
Our website may contain links to third-party websites, tools, platforms, client websites, case studies, or external resources.
We are not responsible for the content, security, or privacy practices of external websites. Visiting such websites is subject to their own privacy policies and terms.
Our website and services are intended for businesses, organisations, professionals, and adult users.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information without proper consent, we will take reasonable steps to delete such information.
Symmetrix Systems may work with clients in India and other countries. If you contact us from outside India, your information may be processed in India or through third-party service providers located in other jurisdictions.
By using our website or submitting information, you consent to such processing, subject to applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or business practices.
The updated version will be posted on this page with a revised “Last Updated” date.
For any questions about this Privacy Policy, your personal information, or how we handle data, please contact us:
Symmetrix Systems Pvt Ltd
The Habitat, 1D, 19B, Biswaspara Lane,
Kolkata, West Bengal 700033, India
Email: vidul@symmetrixsystems.com
Phone: +91-9830278291
Website: www.symmetrixsystems.com
